The Cushion I ordered 400HC008 was listed on the packing list, but the cushion inside had a different part number and wasn't even close to a fit. I called bestcpapprice and in our discussion it came to light that I had not ordered the part I needed. The rep agreed to send me that cushion I needed at no additional charge. I was happy. When the package arrived, it had 2 cushion in it. They were in a padded envelope and one was cracked and the other misshapen. Fortunately the latter works fine. Overall, I am much happier with bestcpapprice.com than I am with Fisher-Paykel
Reviewed by: George from Appleton.